Zendesk Training Videos
- Module 15: When Zendesk goes down – What do you do?
- Module 14: Service Interruptions and the Notification App
- Module 13: The Help Centre Interface
- Module 12: Satisfaction Ratings Surveys
- Module 11: Submit a Request tickets
- Module 10: Email Support
- Module 9: Notifications to Customers via Zendesk
- Module 8: What are Macros and how to Make them
- Module 7: Views – What are they Good for?
- Module 6: Introduction to apps
- Module 5 : Creating a Ticket in Zendesk
- Module 4: Ticket Types
- Module 3: How to use Search in Zendesk
- Module 2: Agent Interface
- Module 1b: Login to Zendesk
- Module 1a: Login to Zendesk for the First time